"The stunning ring your company crafted not only exceeded my expectations, it absolutely astonished me. The quality of the stone and the setting demonstrated true craftsmanship and attention to detail. You have earned a customer for life."

Daniel
Texas, USA

"Dear Thaigem, I am a first time customer. I received the sapphire I ordered I am very pleased with the quality and the price (so is my wife). In fact I ordered her a ruby today. I live in the U.S.A. and was a little nervous about buying online outside the country. I look forward to buying many more stones from you in the future (so does my wife). Thank you very much."

Todd
Kentucky, USA

"I think Thaigem has been great. The semi mounts I ordered were obviously done in high quality and I received them in a more than a reasonable time frame. The photos on the web site are very accurate. I just wanted to thank you for doing such a great job."

Gina
Illinois, USA

"Once again, many, many thanks for all of your e-mails, your professionalism and superb customer service. I truly appreciate everything you've done on my behalf. I'm sure you've gone the extra mile(s) and I am grateful.

Your kindness and kind words have meant more than you can possibly know.

You are a real credit to your organization. I truly look forward to doing more business with you in the future."

Janet
Seattle, USA

"I just received my first order from Thai Gem. I cannot tell you how pleased both I and my wife, whom it was bought for as an Easter gift, are with everything.

The Hot Pink Tourmaline is far better than either the description or photo on your web site. The color is more intense and the stones brilliance is just magnificent. The diamonds in the setting are just stunning and the workmanship is flawless."

James
Chandler, AZ

"Hi, I received the gems today and I had to tell you that they are wonderful. I had no idea that emeralds and rubies really looked like these, absolutely beautiful. I've never seen a chrome tourmaline and this one is spectacular especially in the baguette cut. I am so very pleased. They are more stunning than even the pictures show. Thank you very much. I look forward to my next order. I will also leave you great feedback. I just wanted you all to know I appreciated all the help with my first order."

Thank you again."

Donna
Winnipeg, Manitoba Canada

"Another round of accolades for Thaigem. I just received my first custom order from you, a magnificent aquamarine and 14kt yellow gold pendant and I am beyond thrilled. This far exceeded my expectations and I wanted you to know.

I will be ordering from you in the future and have told friends in Grand Cayman about your site as well as other friends around the world who appreciate fine jewelry and collectible gemstones."

Barbara
Homestead, Florida USA

"Not only are the stones exactly as shown on your listings unlike many other sellers who exaggerate color and size but the presentation, incredibly fast service and overall experience with you has made me confident in shopping with you in the future.

However, to find a seller who actually does what I had expected professionally proper gemstone packaging and labeling, plus including certificates and responsive e-mails to my questions. I can't say enough good things about you and will recommend you to anyone.

Thank you so much for exceeding my expectations. Now I feel confident that when I purchase designer jewelry from you, it will be better than I envision, and delivered quickly. I look forward to that in the weeks ahead."

Barbara
Homestead, Florida USA

"While seldom I make a comment concerning purchases. I felt compelled to write and inform you that from the thousands of dollars I have spent, none has been spent on better products than I have received today from your company, neither has a customer service (including my own) been so helpful."

WB
Dana, Indiana USA

"The FedEx truck just delivered my ring. It is BEAUTIFUL. The stone is exceptionally pretty and mysterious in its change from pink to purple with a delightful fire of both colors. The workmanship on the setting is PERFECT. I truly have a custom-made, one-of-a-kind, treasure. Please convey my satisfaction and joy of this item to the artisan who worked in it. Thank you again."

Linda
Bloomsburg, Pennsylvania USA

"I just received the ring I ordered from you and have to say it is absolutely gorgeous. First I was impressed with your website. Then, I was impressed by your customer service. And now, I am impressed with the quality of your merchandise as it was delivered as promised, and stunning. You have gained an ongoing customer. I think you'll be my jeweler now. Thank you so much, and I will not hesitate to purchase items from you in the future."

Mary
A happy Thaigem customer!!!
Cape Elizabeth, Maine USA

"I just received my second purchase from Thaigem. I wanted to let you know how pleased I am with the quality of your gems. I'm currently taking a GIA course with hands-on instruction from a graduate gemologist, and not only are your prices as least as good as, if not better than, wholesale, but the stones' origins and quality are exactly as described. I'll definitely be ordering more stones from you.
Your customer service staff is also very responsive and helpful.
Thank you, and keep up the good work."

Mara
Phoenix, Arizona USA

Email our friendly Customer Support Department at support@thaigem.net. We respond to all emails within 24-hours of receipt.